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High-Rise Building Safety in London: Guide for Residents

What residents of high-rise buildings need to know about safety and their rights.

Residents' GuideApril 2026Building Safety
Overview

Building safety for high-rise residents

The Building Safety Act introduced new protections for residents of higher-risk buildings.

What the Act means for residents

Residents have rights to safety information, consultation on safety decisions, complaints to the Building Safety Regulator, and access to the safety case.

External wall safety

Many buildings are subject to FRAEWs assessing whether cladding presents a fire risk. Residents should be kept informed of progress.

Fire compartmentation

Compartmentation prevents fire and smoke spread. Report fire doors propped open, damage to fire-rated elements and alterations that may have compromised barriers.

Your rights

Request safety information from the accountable person. Complain to the Regulator if not satisfied. Keep records. Seek independent advice if concerned.

FAQ

Frequently asked questions

Does the BSA apply to my building?

Residential buildings at least 18m or 7 storeys with at least two units. Some provisions apply to all residential buildings.

What is the accountable person?

The building owner responsible for safety, who must register the building and prepare a safety case.

Can I see the fire risk assessment?

Yes. Residents of higher-risk buildings have a right to request safety information.

What if I have safety concerns?

Report in writing. If not satisfied, complain to the Building Safety Regulator.

Next Steps

How we can help